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Safe checks before scheduling service
- Confirm the thermostat is in HEAT rather than FAN-only mode.
- Check whether the furnace appears to ignite and then shut down.
- Replace a severely dirty filter.
- Note any blinking diagnostic code visible without opening the equipment.
- If you smell gas, leave the area and follow your gas utility's emergency guidance.
If you encounter exposed wiring, smoke, a gas odor, a carbon-monoxide alarm, or another immediate safety concern, stop troubleshooting and follow the appropriate emergency guidance.